PRIVACY POLICY
We take your privacy very seriously. You can view our complete privacy policy here. We never sell or distribute your contact information or statistical information and we do not send unsolicited messages. Click the underlined text to view our complete privacy policy. Packages are shipped in plain, unmarked wrappings with a return name of Mashariq TR.CO.LLC to protect your privacy.
POLICIES & TERMS
Sissi Doll Ordering Policies:
When we have open production spaces available, a new order is put into the queue with a 1500 Dollar US deposit. Typically within 6 – 8 weeks of that time, the production date will come up for that order. The client then sends the remaining balance including shipping. When the balance is paid, we will typically ship within about 3 – 4 weeks (holidays or events may require flexibility). If the client is not ready to make the remaining balance payment at the time production is ready to commence, we will wait to begin production until the order is paid in full. We may have periods when we have a maximum number of manikins on order resulting in a temporary suspension of sales. We reserve the right to refuse sales or service to any individual at any time. Attention : we also have already Sissi Doll for buy now , you don’t need to do a custom order if you like the style of Vanja Doll available.
Refund/Cancellation policy:
An order can be canceled in writing prior to the start of production. A 10% fee will be retained on canceled orders, plus the price of any special ordered items that have come into stock (wigs, eyes, personal shopper outfits etc). A refund of the balance paid will be given within 30 days unless other arrangements are made. Once an order has entered production it cannot be canceled but we will assist in an owner transfer if necessary. The 10% fee retained covers administrative costs, time spent with clients, materials etc.
Payments on custom orders are non-refundable.
Return Policy
Due to the nature of our products, we do not accept returns unless you received the wrong item, the item arrived damaged, or the item was grossly misrepresented. Please make sure that you ask questions prior to ordering. We are happy to assist you in making your selections. All manikins and novelty products are shipped with insurance should damage occur in transit. Remember to take pictures of your item when it arrives, including pictures of the condition of the box prior to opening it.
Pictures during manufacture:
We take photographs of each manikin during the manufacture process and will send those pictures to clients upon request. We are typically reluctant to send pictures of an incomplete Vanja Doll as it can be disconcerting to see them unfinished, but some clients ask for this so they can watch their manikins “blossom”.
Warranty:
Sissi Doll provides a 60 day warranty on mechanical failure of the joints caused by factory imperfection or incorrect assembly. If a manikin arrives home with a flaw, we should be notified immediately. If a break or other damage occurred during shipping, an insurance claim will be filed and the manikin will either be repaired or replaced depending on the situation. If a joint breaks due to manufacturer defect, we will conduct a replacement or supply a replacement part at no cost as necessary for up to 60 days after delivery. If there is another flaw or something happens over time, we are happy to help and will stand behind our product. Every warranty case is reviewed individually. Damage caused by improper use or rough handling is not covered by our warranty. Please read your owners’ manual prior to using your manikin for information on proper use, maintenance and storage.
Quality control:
Our quality control standards are very stringent. At this time, Matt and his assistants personally makes each manikin and spends a lot of time making sure things are correct. If there is any kind of flaw he either addresses it during production or we will not ship the manikin if it has something wrong. Prior to shipping, a series of photographs is taken to show all areas of the manikin and the condition in which it left the shop. This is as protection for us and the client should something unfortunate happen during shipping. We do send these photos to clients upon request.
Payment in full and Payment Terms:
All orders must be paid in full prior to the beginning of production. Pre-payment is required to pay for materials, manufacture time, and also to make sure that an order is completed by both parties. This is a custom, handmade, one-of-a-kind product. There is no production line for high end manikins. Cannot pay by rates!
Sissi Doll is set up to accept bank to bank wire transfers
Shipping :
Shipping Costs is in basic your country : Minimun start from 500 Dollars US
Sissi Doll are shipped using a trusted freight company. All items are discretely shipped in plain packaging. We use FedEx or UPS or DHL for all items. Your privacy is very important to us so the return address comes from Mashariq TR.CO.LLC and if any description is required on the package we refer to most items as Silicone Displays. All manikins and items are sent with tracking information and insurance.
Full size Sissi Doll are shipped in reinforced cardboard boxes with experienced freight carriers. We ship our dolls in reinforced cardboard boxes with plenty of packing material to keep items stable in transit. We also wrap each dolls in a specially made bag to protect her from travel dust. The boxes for female bodies are 175 inches long x 35 inches wide by 35 inches deep.
Shipments come either to your home or the closest shipping depot or airport depending on situation. You will be notified by email of the tracking number on shipments and contacted by phone when the manikin arrives in your area. Usually For International Freight deliveries typically arrive within 5 – 10 days depending on destination and customs processes of each country. The freight carrier will not deliver without an appointment and personal signature. All Vanja Doll are shipped clothed
International shipping policies:
International shipments are sent to your closest international airport. Any customs fees, import taxes and duties are not included in the freight cost as these are applied by your government and out of our control. The freight carrier can assist with receiving the manikins through customs and can arrange door-to-door delivery once manikin is cleared for an additional charge. They will make personal contact with you to arrange these details.
Can you make a doll of my girlfriend or a celebrity?
If the person you would like to have as a manikin/doll gives their consent we are able to make an exact likeness. If the person does not consent to being scanned or life cast to be a manikin, we can make a similar look from our standard available products or discuss a similar look for a custom item.
The Measurament of the Sissi Doll ‘s Body ?
Weight = 34 kg | Height = 167 cm | EU Bra size = 5 | Waist = 60 cm | Buttocks = 90 cm | Shoe = size Europe 37 /38
Posing, Play and Range of Motion
Sissi Doll have fully jointed, articulating skeletons. They are designed to have the widest range of realistic motion possible and to hold most poses. Sissi Doll cannot support her own weight, however, and do not have locking joints. When you see doll “standing” in our photos some kind of support or stand was used. We do not photo-shop the stands out so you can often see them. Neck hooks can be used to suspend your manikin from a beam or stand to create the appearance of standing.
The legs can be lifted 90° to the front (kneeling, or with legs over your shoulders with back on the bed). The thighs can be pushed apart and together but may not hold a position if the weight of the silicone is pressing back to its relaxed posture. Arms can be lifted to shoulder height from the front but should not be pushed past shoulder height to the side. The range of motion is designed to mimic normal human motion not contortionist abilities. If the manikin/doll is resisting a position, do not force it. Breakage of joints is possible if manikins/dolls are roughly or improperly posed. View pictures in our galleries for examples of safe poses for your manikins/dolls. We recommend using support devices such as wedges, pillows and swings to position and use your doll for best results. We will be adding video to our website shortly to show the safe range of motion, and how to pose your doll.
When moving a particular joint, address the joint directly. Do not try to move the hip by holding the leg at the knee, for instance. When moving the hip, put one hand above the joint and one directly below it and ease the joint into the position you want. The same applies for all areas of the doll. Excessive leverage caused by moving a joint from further down the “bone” can cause the “bones” to warp or the joints to break. Detailed information on the range of motion and the correct way to move joints is included in every Sissi Doll’s care guide.
It is normal for the joints to be a little tight when a Sissi Doll is new, and for them to loosen slightly over time. We use specialized joints and fittings to prevent excessive loosening even with years of play.
Moving the Joints
• Elbow/Ankles - To bend the elbow, hold the area above the elbow in one hand and the area below the elbow with your other hand. Use firm, slow pressure to move the joints. Be aware of the way you are bending the arm to avoid unnatural positions or damaging the joint. Try to feel the structure and bend with the joint rather than forcing it to bend.
• Wrists/Ankles - Hold the hand and arm in the same way as described for the elbow. Make sure to hold the hand at the center of the palm and gently flex the joint using your upper hand to stabilize the arm. The ankles are moved the same way.
• Knees – Using the same grasp and process as described for the elbow, hold above the leg and below the knee. Most of the available motions are the same as for humans. Do not force the joints to move or use heavy pressure with posing your doll.
• Fingers – Positioning the fingers in a natural position makes a considerable difference to the appearance of reality. Try to keep the fingers in a relaxed posture rather than extremely straight or bent. To pose each finger, hold it where the knuckle would be that you are trying to move then pose the finger with your other hand. The hands can hold a pose and can support light weight items such as pens, flowers, fruit etc. The fingers are made with a very durable wire and a unique construction that allows for a solid finger-feel, posability and no silicone tearing with proper use and care.
Carrying & Moving Your Sissi Doll:
A good tool for moving dolls around is a chair with wheels, such as an office chair, or a doll stand with wheels. The best way to carry your doll is the bridal position or bear hug. . Always be conscious of where hands and feet are to avoid dragging or pulling them. It is a good idea to cover the hands with knee-high stockings while moving. Make sure that the hands are not under the doll when you put her down as the fingers can be damaged. Please do not pull on the fingers, hands, toes, arms or legs, or throw your doll as a break could occur. Dropping or putting a doll down too hard can also result in damage.
For bridal carry: First, position the doll’s hands loosely over the chest or stomach. Stand to the side of your doll when she is in the face-up position or sitting, slide one hand around the back and hold under the arms. Use your other hand to hold your doll under the thighs or knees.
For bear hug: If you only have to move a short distance, you can also lift the doll under the arms and carry her face to face. Be cautious to avoid over stretching or damaging the breasts in this position
When positioning your doll for doggie style or other face-down positions, ALWAYS turn the face to the side to avoid friction. You must be careful to avoid any rubbing of the face as make-up and eyelashes can be damaged. It is best to support the upper body of your Sissi Doll with pillows or a wedge to prevent the face touching any fabrics or surfaces during play whenever possible.
Breasts: The breasts of female Sissi Doll contain a soft stable gel and are covered with thin silicone skin. To protect the breasts, please do not leave your doll in the face-down position. When you use the doll in face down positions (such as doggy style) use cushions under the chest to reduce the burden and friction. Treat your doll as you would treat a real woman; do not strongly knead the breasts or pull them as this could cause rips or tears. Make sure to turn the head so that the face is not experiencing undue friction on furniture or bedding. Be conscious of clothing tugging on the breasts when dressing or undressing your doll.
CARE, CLEANING AND MANTENANCE
Cleaning your Vanja Doll
Doll sure to clean your Sissi Doll after every encounter is very important for durability and your health. Your Sissi has built-in entries, use the provided cleaning kit or a standard douche ball with warm water and antimicrobial soap to flush your doll out. Dish soap often has a pleasant scent and works very well for cleaning out your manikin. You can also add a small amount of bleach if you wish. After soaping, flush thoroughly with fresh water until completely clean. Make sure to dry the inside of your manikin as well as possible either by letting him drip-dry from a hanging position or by using an absorbent cloth wrapped around a narrow long object such as a ½” dowel rod. If you opt to use a cloth and dowel, be very conscious of keeping the dowel completely covered to avoid scraping, gouging or tearing your doll.
Lubricant: It is absolutely necessary to use lubricant when using Sissi Doll manikins and other Sissi Doll products for sex. When using silicone products you should only use water based lubricant. Never use oil-based or silicone based lubricants as they can seriously damage your manikin. You can order recommended lubricant brands directly through Sissi Doll. Every Sissi is shipped with 1 bottle of lubricant.
Bathing/Showering:
When your Sissi Doll needs to be cleaned, bathe gently using body soap or mild detergent with a soft cloth or sponge and warm water. Nipples, pubic area or face should never be vigorously rubbed. Rubbing the colored areas of your doll very hard or using harsh chemicals such as acetone or alcohol will damage the tints. Excessive friction can also break body hair off. Always handle your manikin with care. You can bathe your manikin in the bath but water should not be deep enough to get into the neck bolt area. If you clean your manikin in the shower, make sure to remove the head and wig before washing. Cover the head attachment area and neck bolt with a plastic bag or shower cap with a rubber band to keep water out. This is especially important if your Sissi Doll has the built-in heat. The plug for the heater must never get wet. If you are having a problem with static electricity, products such as Static Guard Spray in the laundry aisle at your grocery store can be very useful. You can follow a bath with perfume if you would like the added scent identity for your Sissi Doll. You can also take your Vanja Doll into the hot tub or swimming pool with care to keep the neck area dry as described above. It may otherwise Please use, special waterproof plasters to cover the neck, where required above. In this case, there ‘nothing to worry about
Body hair cleaning:
The body hair on your doll is hand applied by individually punching each strand. This creates a very realistic appearance but the hairs are fine and must be cleaned carefully. Rough scrubbing or friction can break the hairs off or pull them out. It is best to rinse the area with running water rather than rubbing with a cloth or sponge.
Color maintenance: Your Vanja Doll has been created with the make-up style natural. The colors are sealed on for durability, but in some instances it may be necessary to replace some of the make-up colors. Select compressed power make-up (eye shadows) of similar colors to do any touch-ups. Use a round tipped make-up brush like short bristle soft paint brush to reapply the colors where necessary. For nipples, a soft sponge can be used. If you wish to seal the color on, please contact us for detailed instructions.
Fingernails and toe nails are created with permanent color. If you opt to paint the nails you can use regular nail polish. If removing the color, use non-acetone nail polish remover. Acetone will melt the nails. We do not recommend painting the nails as the base nail can be permanently damaged. If a nail should pop off, use GE Silicone II Clear Caulk from a home improvement store to reattach them
Replacing the Head:
To remove the doll’s head, you will need to first take off the wig. The head flips open in the back. Flip the top of the head, and depress the white button to release the head clip. Slowly lift the head off the neck.
To put the head back on, make sure the neck is in a straight, upright position. Place the head over the neck attachment and slowly slide down until the attachment clicks into place. The top of the head will close with a magnet.
If you find that your Sissi Doll appears to be looking down, you can straighten the neck by gripping firmly under the chin in a “strangling” gesture. Push back gently but firmly to straighten the neck joint which is about half way down the neck.
Replacing and positioning the eyes:
The position of your doll’s eyes can greatly change the attitude and realism. Take care to keep the eyes in a natural position, both facing the same direction and always make sure to avoid touching or damaging the eyelashes. The eyes are very easy to pose. Simply remove the wig, open the head, put your hand inside the head and use the small adjustment pins to modify the direction your manikin is looking.
To remove the eyes, add a drop of water-based lubricant at the lash line with a Q-tip/cotton bud being careful to avoid touching the eyelashes. Wiggle the eye in the socket a little from the inside to distribute the lubricant. Gently but firmly pull the eye out of the socket. You will hear it pop out. To put new eyes in, simply lubricate the new eye slightly then push the eyeball into the socket. You will need to push it a little further in so the eye bulges slightly to make sure the eye is completely in. Release to a natural look, position as desired, then close the head and replace the wig.
Perfume: You can perfume your Sissi Doll. Smell is a very important aspect of attraction and personality. Adding a special scent to your Sissi will heighten your experience and enhance bonding. Every Sissi Doll is shipped with a name brand perfume or cologne.
Make-Up You can put normal make-up on your Sissi Doll. Although it is possible to put lipstick or gloss on your manikin it can be difficult to remove and can damage the factory make-up in removal. For easiest removal of lipstick use alcohol on a cotton ball and rub as little as possible. You can change the look of your doll temporarily by using any compressed powder make-up (like eye shadow compacts). Powder make-up is easily removed with warm water and mild soap or alcohol. Do not rub your manikin’s face with anything abrasive or with a lot of pressure as this can damage the factory make up. Always take care to protect the eyelashes of your doll! The eyelashes are the most delicate part of any doll. If happen that the eyelashes broken , you can easy replace with a normal fake eylashes for ladies.
How long will my Sissi Doll last?
Platinum medical silicone is a stable compound that can last for decades when properly cared for. Silicone does not dry out, crack or degrade when it is maintained and stored appropriately. With care, you can expect many years of joy from your sissi. As with all products that experience heavy use you should expect some maintenance. Please read your owners’ manual prior to using your Sissi Doll for information on proper use, maintenance and storage. Feel free to ask us for any guidance if you need it as well. We are here to make your Sissi Doll ownership experience as enjoyable as possible.
Doll Doctor
Should your doll break please contact us immediately. We have a Doll Doctor where we can repair most dolls of any brand. For brands other than Sissi Doll we may not be able to match parts or silicone exactly, but we will do our best to do a clean, functional repair. If you believe your doll has a broken or dislocated back or leg, do not hang her on a stand. Severe breaks should be supported and broken dolls should be left seated or lying down. Minor repairs such as tears in the silicone, replacement of labia or make up touch-ups can be done by you at home. Please contact us for details on how to do at-home repairs, for replacement parts and kits or estimates on a “surgery” in our doll hospital.
Storage
Sissi Doll are made of very durable material but should still be handled with care and respect. Optimal storage for Sissi Doll is to keep the doll hanging by the provided hook. Custom Sissi Doll stands are available for purchase through our website. If you are unable to keep your doll suspended she can be stored seated or lying down on a soft, well supported surface. You should not store your Vanja Doll lying on its side for long periods of time or put pressure on the manikin from the sides. Always avoid pressure on the eyelashes as they are the most delicate part of your doll. Please read your owners’ manual prior to using your manikin/doll for information on proper use, maintenance and storage.
Dressing
The tips presented here are good for use with any silicone doll.
Having your Vanja Doll hanging on a stand makes dressing considerably easier. Specially designed stands can be purchased through our website. We strongly recommend selecting clothing that opens completely down the front or back and/or has stretch to make dressing your manikin easier and more enjoyable. Always take care to avoid bending or pulling the fingers during dressing. Each Vanja Doll goes home with a pair of knee-high stockings specially intended to cover the hands while dressing to make the fabric slide more easily and avoid damage to the fingers. Take your time when dressing your Vanja Doll.
If your doll is going to be wearing long pants we advise putting nylon stockings on first. The stockings help clothing slide on easily. If you use thigh-high stockings you can pull them off when you are finished putting on the pants. We recommend using these stockings when your manikin is in bed as well to avoid the fingers catching in bedding.
Stretch fabrics are always preferable for silicone dolls! They will make your life much easier, prevent unnecessary exertion on your part and prevent damage to your Vanja Doll. Whenever possible, use clothing with wide necks, buttons, zipper or other fasteners for easy dressing. In most cases it is easiest to dress manikins from the feet up. We do not advise that you put very tight clothing (tight jeans) or bras with under wires or boning on your manikin as these items can leave temporary impressions in the silicone. If you are using boned clothing, you can often remove the wires easily from the inside of the outfit without changing the look of the outfit.
To put on a sweater or T-shirt, if the neckline doesn’t open completely in the front or back but is wide enough or has enough stretch it is always best to pull the clothing on from the feet up. If you must pull the top on over the neck, it is best to remove the head before putting the item over one hand first, then stretching over the neck, and finally putting the other hand into the garment. This is easiest with the manikin’s arms bent at the elbows, close to her/his body with hands up by the shoulders. For shirts or jackets that open down the front, pull the manikin’s arms gently behind the back, putting the hands close together with the arms straight or slightly bent. Put the sleeves over the hands first, taking care of the fingers, then pull up the arms evenly until the garment is properly in place. Sissi Doll have jointed shoulders and clavicles which make putting shirts on much easier.
To put on underwear, pants or skirt, it is easiest to straighten the doll’s legs, and slide the clothes up slowly. Stockings or pantyhose make putting on pants much easier. To put on stockings or pants, scrunch the garment down so that you are holding the waist band and the foot hole in one hand. Push the foot gently through the hole and slide up to the ankle. Repeat on the other side. Gradually work the garment up the legs. If necessary, squeeze your manikin’s knees together to ease sliding the clothes up.
If you live in a dry climate and find static to be a problem, we recommend Static Guard spray in the laundry isle at a local store.
When selecting shoes for your doll it is best to order shoes a size larger than your manikin’s feet in order to avoid damage or squashing the toes especially in the case of closed-toe shoes and boots. Socks and stockings make putting shoes on much easier. Videos will be added to the website shortly to show the best dressing techniques.
Placing the Wig: To correctly place the wig on your doll, make sure the elastic strip at the bottom of the wig is placed at the back of the doll’s head where it meets the neck. The wig label should be centered. If the elastic does not keep the fit of the wig tight on the manikin, the wig could slide off during use. Most wigs have adjustable elastic with clips to tighten. For short styles, bring the back of the wig to the connection point between the head and neck for the best look. Adjust the wig placement as necessary for the most natural appearance. Pulling a wig too close to the eyebrows and reducing the amount of forehead shown can cause your doll to look angry or sad. Remember to give the right amount of forehead space!
Static electricity can cause the hair to stick to the silicone. Spraying a little water on the wig and using a metal comb can reduce this. If the wig style is curly and begins to go frizzy, spritz with cold water.
Pre-Wash Clothing: It is typically best to hand wash lingerie and dark outfits prior to dressing your manikin as dyes can sometimes stain silicone. We recommend hand washing and hang-drying outfits prior to putting them on your Vanja Doll. In the case where clothing does accidentally stain your doll, the color will usually come out of the silicone by itself in a week or two. Do not try to wash the color out or rub the area excessively. The silicone will eventually reject the clothing dye
Can I see a Sissi Doll in person before purchasing?
Yes, you can visit our facility by appointment to see a doll in person. You can also see us at trade shows and events. Please view our events listing on the home page to find out where we will be exhibiting or send us an email to request information. We are developing retail relationships with stores around the world where you will be able to see Sissi Doll in person.
How long time I need to wait if I order a custom real doll ?
Sure you need to wait 4 weeks before the doll is already for delivery ! we would like remember everyone , that our doll is handmade and is art work and not series work ! never you can wait more than 3 months, also because if we cannot take orders, we speak before with the customer, we don’t take money and after ask you to waiting so long time , don’t is our policy of sales . We believe in this business, we love our job , and we take care customers, also for ourself in future.